Introducing PsyCare UK...

PsyCare UK is a charity that provides welfare and harm reduction services at music festivals and events throughout the UK and internationally. We have been operating for over 10 years, previously under the name Kosmicare UK, and during that time have earned a reputation for the specialist and compassionate services we offer at events of all sizes.

Many people experience emotional, psychological and practical difficulties at music festivals. It is therefore vital to have an effective and compassionate welfare service which can

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Provide a safe and supportive environment where individuals can be assisted to navigate a variety of difficult experiences and where challenges can be transformed into positive learning and developmental opportunities

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Provide a general welfare service to meet the needs of all feastival goers

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Reduce the harms associated with drug use, by providing crisis intervention and psychological support to those undergoing difficult experiences and promote specialist harm reduction advice and drug information to festival attendees​

festivals & Events

PsyCare UK is a leading provider of welfare and harm reduction services. Having formed in 2008 under the name Kosmicare UK, we have provided welfare at events ranging from 500 to 30,000 people. In this time we have assisted thousands of people and have developed a unique skill-set that enables us to effectively and compassionately manage a variety of drug-related difficulties and other psychological crises in a way that minimises unnecessary hospitalisation or medication. We have operated at numerous festivals throughout the UK and Europe including Secret Garden Party, Glade, Noisily, MoDem, Boomtown and many more. Over the past decade we have established a recognisable and trusted space for festival goers to turn to at their time of need.

Services we provide include:

  • A tailored, highly price-competitive welfare, either as sole provider or as a specialist support unit to existing welfare.
  • 24/7 service, staffed by an experienced and dedicated team of volunteers.
  • A comfortable, beautiful safe-space for warmth, rest, hydration and recovery
  • Non-judgemental, empathic and person-centred care from an individual facilitator
  • Close liaison with other on-site services reducing unnecessary burden upon them.
  • Sexual health, general health, crime and eviction support, practical support and advice
  • Expert management of drug-induced psychological crises and support for those experiencing non drug-related emotional issues
  • Specialist and credible harm reduction and drug information delivered in a variety of ways
  • Provision of supplies to those in need, inc. but not limited to: condoms, sun-screen, hydration, clothing, sanitary products, ear plugs, loan of blankets.
  • Training for other on-site services on how to effectively recognise and manage drug-related issues
  • A statistical report upon completion of the festival/event and identification of major trends in real time
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Volunteers

PsyCare UK attracts a diverse group of volunteers. Our team includes substance misuse workers, doctors, students, neuroscientists, nurses and experienced festival goers. What unites all our volunteers, however, is a caring and compassionate approach to the needs of all the attendees of a festival. All our highly knowledgeable and empathetic volunteers work on a person-led approach to anyone requiring support. We are a community who believe in looking out and caring for others, and this considerate approach is reflected in the high quality of welfare and harm reduction services we offer.

Donations

PsyCare UK is a small grassroots charity. We rely on the time and hard-work of our volunteers and the kind donations of those who support our cause. Whatever the amount, your donation will go directly towards supporting the hundreds of people we work with at festivals and events each year. Your money will help us to make a lasting impact on the lives of the people who use our service.

Harm Reduction

Harm reduction is a pragmatic response to both legal and illegal drug use, grounded in a human rights and public health framework. Harm reduction advocates practical responses to reduce the harms associated with drug use, empowering individuals to make informed decisions about what drugs they consume, and how they consume them.

Testimonial

“These guys are the real deal. Caring, compassionate, confidential and nonjudgmental. I found myself in a bad way at a festival last summer and was taken to them and they really looked after me. A friend of mine found themselves in the same situation at Secret Garden Party this Summer so I took them here straight away. I've made a donation recently and this is a cause well worth supporting”.

Marc Todd

We personally have worked with numerous Welfare teams at festivals across the UK and Europe, and without doubt PsyCare UK are the most organised, professional and dedicated team we’ve had the pleasure to work with. 

Rich Chaplain
Ops Director, Hardcore Medical & Ambulance Services Ltd.

“These wonderful people helped my son through a very challenging experience this weekend. When he came home he was in awe of their kindness, gentleness and compassion. His cousin also met them and said "I've never met people who demonstrate such humanity"...THANK YOU from the bottom of my heart and soul....you made a huge difference to my son's life..”

Be Attitude
(via Facebook)

The team is made up of the most amazing band of individuals coming together to provide the most friendly, supportive and professional resource on any festival site.  

Rich Chaplain
Ops Director, Hardcore Medical & Ambulance Services Ltd.